• Shopping on Aisiml is safe, fast and convenient. To make life easier, we accept many secure payment methods designed to be completely safe and friendly. When shopping at Aisiml, you can always ensure your privacy and online security.

1. Pay With Paypal

• PayPal: The most convenient payment method in the world

• When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

• If you are already a PayPal customer, you can log in with your user data and make a payment. Are you a newcomer to PayPal? You can then log in as a guest or open your PayPal account and confirm your payment.

2. Pay With Paypal Credit

PayPal Credit(Visa, MasterCard, Discover, American Express, etc.) For USA customers only at the moment.

3. Pay With Credit/Debit Card

• We accept Visa, MasterCard, American Express ,Discover,Diners, Maestro,JCB,etc.Please note that Aisiml does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
• Collections are usually booked in a few minutes and your order will be processed immediately
• Aisiml mainly uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover and bank transfer (debit card).

Secure credit card payment

• We can also use MasterCard or Visa to accept credit card payments.
• About our safe shopping protection measures and how Aisiml protects your online safety.
• For any payment inquiries, our support center is always happy to help you and resolve all issues together.
• Note: The risk of private transactions on the Aisiml.com website is borne by the buyer and the seller, and Aisiml does not assume any responsibility. Consumers are advised to conduct online trade with sellers through Aisiml.

• Free Shipping On Orders Over $99.99
• All orders will be processed within 48 hours and shipped within 72 hours.
• All orders ships free via Airmail to anywhere in the world. Larger orders receive extra treatments:
• Orders of USD 20 or more are assigned an electronic tracking number from the shipping courier.
• Very large orders, depending on their shipping destinations, are upgraded to Speedpost Global Express free-of-charge.

Shipping method and estimated delivery time

• Receiving Time = Processing Time + Shipping Time

• Processing time: 2~5 business days

What is the shipping cost?

1. The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations.
2. Detailed pricing information is visible when placing an order.
3. Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.

About customs tax

1. Taxes may apply for imported goods/services and is regulated by the country law.
2. Aisiml is not responsible for any tax invoice charged on its products.
3. Shipping rates are estimates and may depend on different policies and tax rates applied per country.
4. Please contact local customs for clarity and information.

If for whatever reason you do not want your item within 30 days of receiving it, you may also contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customers responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.

• Returns must include all accessories
• Items must include original packaging
• For non-quality related warranty claims, buyer is responsible for shipping costs
• For non-quality related warranty claims, Aisiml refunds the cost of the product itself
• Returns may be rejected if items do not meet the above requirements

Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.


Returns and Compensation Process:

If you have any after sales issues, please contact our Support Center directly and they will offer you a solution according to your case. They will confirm whether you need to return the item and to which address you may return it to.

This following section describes the processing time required upon receiving your returned item.

For exchanges, the processing time for the exchanged item will be between 3-6 business days, upon receiving your item back, and depending on stock availability.

For refunds, the processing time for us to proceed with the refund will be between 3-6 business days upon receiving your returned item. After this the refund time will depend on the payment method. Please see below for details:

• -Wallet refunds will take up to 24 hours to process and appear in your account.
• -PayPal refunds may take up to 48 hours to process and appear in your account.
• -Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.

One Year Repair Warranty:

-If your item has an issue, please first submit a ticket to our Support Center

Please carefully follow our warranty process to minimize any delays:
1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

_{NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.}

_{-For repairs, it will take between 7-14 business days depending on the item and the manufacturers stock of spare parts.
Aisiml dedicated Customer Service agents will keep you updated on the repairs process via the ticket system.}

Not Covered Under Warranty:

• Products without sufficient proof of purchase
• Lost or stolen products
• Items that have expired their warranty period
• Non quality-related issues (after 30 days of purchase)
• Free products
• Repairs through 3rd parties
• Damage from outside sources
• Damage from misuse of products